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Anonymous in CA
Looks like you have a good website. I was able to open up the 20/20 screen but couldn’t the other screens
I wish you the best and do agree with you that the www.fairtip.org is out of place. We, the custoemrs, are the source of the problem in the food serving industry. We are the customers who pay your keep, we are the reason you are hired.
The problem you have, if you feel underpaid — and who doesn’t? — is between you and your employer. We much prefer those countries where no tipping is the rule. We pay one price which includes the food, tax and service. We’ve found service always excellent in such countries.
And if 15% isn’t enough, or 20% should be the norm, then why not 25% or 30% for good service? I mean as food bills inflate, the customary 15% rides the escalator up and up and up. Going 15% to 20% is a 1/3 increase in one’s wages when few people get anywheres near that when they get an increase.
All the best to you! — and your good site and thanks for the 20/20 story even if I think it is a rare circumstance such things exist. There’s a severe penalty for mistreating your customers … they don’t come back … ever.